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Reduce Counter Congestion
Customers check in at the kiosk instead of crowding the counter.
All in One Self Service Kiosk Platform
60s
Average check-in time
47min
Staff time freed per day
8x
Return on subscription
See It In Action
Watch How It Works
For demonstration purposes only — the live application may look different.
Why You Need It
It solves the problems teams deal with every day.
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More Staff Time
Routine queue and booking questions move away from the team.
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Increase Service Uptake
Promote the right services at the right moment during check-in.
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Public Booking Portal
Customers can request services, book appointments, and self check-in online from their phone.
What We Offer
One platform. Four powerful solutions.
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Queue Management
Streamline customer flow, reduce wait times, and eliminate long lines at the counter.
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Appointment Booking
Let customers book services online - automates scheduling and minimises manual workload.
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Online Check-in
Customers check-in for appointment or join the queue from their phone when they arrive.
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Kiosk Self Check-in
Quick touchscreen check-ins on arrival - keeps track of who’s in and what they need.
Outcomes & Scenarios
Where it works Best
Seasonal services
Promote services at the right time.
Busy morning rush
Control crowding with less staff on the counter.
Multiple branches
Give each branch control with clearer group oversight.
Locum staff
Help temporary staff get started with less friction.
Designated waiting areas
Separate your waiting areas by services provided.
Security & Compliance
Meets
compliance
requirements.
RxTerminal is designed to support data protection, governance, and operational trust across UK business environments.
shield GDPR compliant
database DSPT toolkit aligned
lock Encryption at rest
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Governance built in
Access, audit history, and customer data controls are part of the platform.
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Works across branches
Run one site or many with clearer oversight and separate branch data.
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Clear accountability
Important actions are traceable when you need to review activity.
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Practical access control
Give managers, staff, and locums the right level of access.
Who is it for
Built for Everyone.
Managers
Improve operations with less day-to-day oversight
Keep schedules, flow, and performance on track
Reduce bottlenecks while staying in control
Run a smoother front desk with better visibility
Staff
Cut repetitive tasks and save valuable time
Help teams move faster with fewer interruptions
Simplify check-in so staff can focus on care
Reduce manual work across the front desk
Customers
Make every visit feel faster and easier
Reduce wait-time friction from the moment they walk in
Create a more convenient check-in experience
View current queue position and wait times
Promote More Services Today
See how RxTerminal can help your team manage queues, promote services, and improve the customer experience.